Posted tagged ‘barista’

The Roseannes At Starbucks

May 30, 2018

WORDS FROM W.W.                                                           May 30, 2018

                          

Yes, I frequent Starbucks…like, right now! I can’t say enough about the baristas at the coffee cafe I visit six days a week. I know them by name- Steph, Rhea, Sarah, Chase, Cody, Viv, Kallie, Katherine, and Katie. 

Rhea began taking online classes with Arizona State in January and I edited a couple of English Composition papers for her. Sarah and I share family pictures together. Katie always greets me with a smile, like I’m someone she’s happy to see. Cody would be friendly to a rock. His break times are spent sitting with customers and talking about life.

They are great people who frequently are called upon to serve others who are demanding, obnoxious, judgmental, and entitled. 

The pace is furious. I was trying to share a story with Rhea one day about something that had happened at school and it took me another three days of visits to be able to finish it! 

Starbucks closed 8,000 stores on Tuesday for a four hour employees’ training session on anti-bias. The company’s decision to conduct the training grew out of a situation in a Philadelphia Starbucks where two black men, who were waiting at the store to meet a friend, ended up being arrested. An employee had called the police about the men hanging around the store. The incident quickly gained nationwide attention. 

Racial stereotyping is not something I’m comfortable with. However, I am acutely aware of how I stereotype elderly people who are behind the steering wheel of a car, how I stereotype anyone who drives a BMW, anyone who plays basketball at a certain high school close to us, any guy who is “sagging”, anyone wearing a Michigan Wolverines tee shirt, or anyone who drops “F” bombs as easily as exhaling.

This post is to come alongside my baristas and say that they have to deal the Roseanne Barrs of the world on a daily basis. My barista, Chase, who has several tattoos, told me of a woman who ordered coffee one morning and told him his tattoos were an abomination to God. She was on her way to church. I apologized to Chase for having to be subjected to someone who felt she had to be God’s mouthpiece.

Were we surprised by Roseanne Barr’s tweets? Twenty-five years ago this week she made a mockery of the national anthem that she “kinda’-sung” before a San Diego Padres baseball game. She thought it was funny! Do we think she spent the past twenty-five years getting proper and well-mannered?

Everyday my baristas deal with the Roseannes of our area with patience and hospitable spirits. Perhaps Starbucks should consider another training session, but this time offer it for all those folk on this side of the counter who feel they have a license to kill-verbally, treat the employees like dirt, and don’t think their poop stinks!

Baristas and The Bible

May 12, 2018

WORDS FROM W.W.                                                      May, 12, 2018

                                

It feels a little bit like “Baptist Mom Guilt” (BMG) is being laid upon me, and yet there is sad truth to it!

In The American Bible Society’s 2018 State of the Bible, Barna Research announced that 37% of Americans say that coffee is a daily necessity for them. The Bible was viewed by 16% as a daily necessity. Between java and Jesus were “something sweet” (28%) and social media (19%).

I’m feeling an altar call for repentance! I’m sitting on my usual last stool on the right at my local Starbucks as I write these words! I know the names of my baristas better (Cody, Rhea, Sara, Katie, Steph, Chase, Viv, and Kallie) than the order of the Minor Prophets (Hosea, Joel, ehhh…)! My Keurig gets more use than First and Second Kings!

I too often fall into the category of those who say, “I’ve heard it all before!” I admit that there are times I look at my Bible like it’s a replaying of It’s A Wonderful Life. Nice, heartwarming, great story, and…flip it over to the Kentucky basketball game and see what the score is?

Surprisingly, my generation and the generation older than me are the two generations more likely to say coffee is needed. Baby boomers (47%) and those 75 years of age and older (46%) put the dark roast as the best part of waking up. Millennials and Generation X are both in the low 30%’s. 

What is even sadder (Hear the BMG again!) is the plethora of Bibles of different versions and reading levels that are available. Go to a Mardel’s and there is a long, floor-to-ceiling, wall of the Word! There’s Bibles for seniors, youth, single people, divorced folk, people in need of healing, military, moms and dads, young couples, and pentecostals. There has been market saturation of scripture, and yet for more and more folk it’s lost it’s appeal, kind of like Rocky 7. 

And I guess if there’s going to be change it needs to start with me! Am I willing to pray for the centrality of the Word of God in my life? Will I allow my spirit to sip through a couple of Psalms today just as much as my Pike Place medium roast? Will my Bible speak to me today as much as this morning’s barista, the warm and friendly, Cody? Will I be as concerned about what God would reveal to me in Philippians today as I am about getting the right mixture of cream and sugar in my brew? 

As the patronage of Starbucks increases the interest in scripture decreases. Barna found that the percentage of people who said they wished they would use the Bible more is lower than it has been in seven years. 

The interesting thing that I’ve noticed at Starbucks is the number of people who read their Bibles here while sipping on a latte. I’ve noticed groups of three or four engaged in bible study. Maybe in some weird way a coffee shop can be a “brewing ground” for increased use of those leather-bound books of God’s story!

I’m pulling out my iPad right now to take a couple of gulps!

(Statistics from Lifeway Facts and Trends, May 11, 2018)

The Grinch at Starbucks

December 26, 2013

WORDS FROM W.W.                                                   December 25, 2013

The elderly gentleman arrived at the entry door of Starbucks just ahead of a forty-something man with a serious look on his face and a cell phone attached to his ear. The senior opened the door and invited the other visitor to enter ahead of him. He did and gave his doorman a half-nod.

This was the second visit to the store that morning for the wiser of the two. The second cup of coffee was free for him, so he had taken a morning drive as he sipped on the first cup and then stopped back on his way home. His wife knew his routine, and knew how long it took him to drink twenty-four ounces of the dark roast.

The forty-something hadn’t changed out of his flannel pants, presumably the ones he had worn to bed the night before. He stepped up to the counter and gave no reply to the barista who greeted him.

Harry, the elderly gent, took his time moving from the entrance to his place in line behind the man. He stood there with his coffee cup in hand patiently waiting. The man in the flannel pants in front of him began giving his order…”Latte with skim milk…three shot mocha cappuccino…vanilla latte skim extra shot…americano…medium roast coffee…caramel macciato…three sausage breakfast sandwiches…and a pumpkin spice latte skim.”

     “What size on those drinks, sir?”

      The customer looked perturbed to even have the question be asked. “All talls!”

       “Yes, sir! That will be $31.55.”

       “$31.55! Good Lord! Are you sure about that?”

      The young woman with the patience of Job printed out a copy of the bill. “Yes, sir! Here’s the breakdown on each purchase.”

      The agitated mid-life crisis grabbed it and scanned the figures.

“Cash or credit, sir?”

      “Credit!” bellowed her challenger. The wallet was whipped out of his back pocket to show his disgust. He peered into the pockets of the fake leather, hesitated, and then searched again more frantically.

       “Is there a problem, sir?”

       “I’m missing my credit card,” replied the embarrassed adversary. “I must have pulled it out of my wallet at home and…”

       “Allow me to take care of it, my friend.” The voice of the elderly gentleman was friendly and understanding. “Amanda, would you put this gentleman’s purchases on my bill?”

       “I can’t let you do that. I don’t even know you,” said the man.

“No, but Amanda here does, and she knows that I’m going to get a refill on the dark roast before I even order, and leave me a little room for cream. Isn’t that right, Amanda?”

      “That’s right, Wally.”

      “Sir, I don’t know if…”

      “Let me ask you something, friend. I take it that you aren’t going to drink all of those lattes and drinks, and eat all of those breakfast sandwiches yourself. And I’m guessing that since you are wearing those flannel pants that you are returning home to a place where a few other people close to you are waiting to get caffeinated. This is just my opinion, but I would say it would be better for you to accept my gift here than to disappoint a houseful of people there.”

       The man glanced back and forth for a few moments pondering his dilemma, and then said, “Okay!”

       “Each one of us has found ourselves in awkward situations such as this. It is at those times that I pray that God would put someone behind me to pick me up from my mistake and let me know it will be okay. Perhaps some day soon you’ll be that person

next in line.”

        The man nodded with a look of partial appreciation and he slowly moved down a few feet to the counter where his drinks and food would appear. A few minutes later, with drink carrier and bag in hand, he stepped towards the door to depart. As he opened the door he hesitated and then looked back at his Starbucks savior.

“Wally…thank you!”

         Wally’s wrinkled face broke into a warm smile. He raised his coffee cup to the man and nodded “You’re welcome.”

Coffeed Out!

September 26, 2013

WORDS FROM W.W.                                                        September 25, 2013

 

 

     My office does not have Folger’s in it, but it does have a mountain of other caffeinated aromas. I could supply a finals week for a whole college campus. My office is so caffeinated I’m thinking of putting in barista stand. I’ll call it a “Baptrista stand!”

I’m starting to feel like a coffee-hoarder. I can’t even go to a hotel and not put the little in-room personal coffee packs into my suitcase before I leave. I have some still from when Jimmy Carter was president.

Today I finally finished the Starbucks Christmas Blend bag! That might give you an idea of how many bags of coffee beans I ordered last Advent.

Lo and behold, just when I thought I saw an opening on the coffee shelf my nephew and his wife from Baltimore sent me a pound of Zeke’s Coffee beans, a special blend called “How ‘Bout Dem O’s!” His message to me written on the back of the bag was, “Uncle Bill, thought you could use a little pick me up. Enjoy this playoff push blend!”

     The Orioles were eliminated from the picture the day after I received the gift. Do I return the bag to him? Do I keep it until they make the playoffs? Will Jesus return sooner than that happens?

Right before the bag of Zeke’s showed up I had a two-pound bag of Guatemala blend coffee beans from Starbucks given me as a gift from someone who borrowed something. I’m thinking of starting a Central American section in my office. Besides Guatemala, I’ve got coffee bag flags from the Dominican Republic, Honduras, Costa Rica, and Mexico. I need an entry from Panama to start a Coffee Fantasy League.

I have a four-cup coffeemaker in my office, sitting right beside the latest Keurig. I’m thinking of getting an espresso machine so it could be like a Java trinity- a cappuccino between two coffees.

Each one of us has those areas in our lives that could be classified as “EXCESS.” We seldom like to come clean and admit it, but truth is truth. Coffee and books are my excesses. My cholesterol is high, but not excess.

Recently we got water in our basement and realized that we have a lot of meaningless excessive junk downstairs. A wet basement sometimes gives you new perspective! Does anyone really need that many Christmas ornaments? Do we really need the treadmill that now has thirty shirts and blousers hanging on it like…Christmas ornaments?

I’ve committed myself to not buying any more bags of coffee beans or Keurig pods until my mountain has been shaved down to a hill. It might take a while, but I invested in a huge box of “Sugar In the Raw” to help me conquer.

Meanwhile, I’m wondering if we should bring the coffee ministry of the church to a new level. Maybe get some t-shirts and personalized coffee cups. I have to be specific in the purpose, however, because some might interpret being a part of “The Brew Crew” to mean something different.