Posted tagged ‘60 Minutes’

Bias Training

April 19, 2018

WORDS FROM W.W.                                                      April 19, 2018

                                   

What are we to make of the Philadelphia Starbucks’ racial bias situation? Unfortunately, it is a played-out story that mirrors the racial distrust and, dare I say, hatred in our nation.

Next week the Legacy Museum and National Memorial for Peace and Justice opens in Montgomery, Alabama. A recent 60 minutes edition highlighted this new memorial. The new memorial remembers the thousands and thousands of African-Americans who were tortured and lynched. Some of the pictures from the past elicit tears of sorrow for the brutality and tears of shame for the callous hatred in our past. Some of the lynchings show crowds of people gathered in their Sunday best as if they were going to a community picnic. In the background, however, you see a hanged black man still dangling from the gallows. Lynchings, or the threat of lynchings, were one of the ways that African-Americans “were kept in line.” It didn’t take anything but an accusation to have someone strung up. At the memorial are the stories of so many, and what brought about their being lynched: One man who failed to address a police officer as “Mister; another who had knocked on the door of a house where a white woman lived…the stories bring anger to us about what was

But that is also a part of who we are! The reality of our checkered past still stains our hands in the present.

Back in the 1960’s and 70’s banks would “redline” certain neighborhoods that were where mostly non-whites lived. “Redlining” meant that financial institutions would either avoid offering financial services, like home mortgage loans, or charge higher rates to those who lived in those areas. Often middle-class African-Americans were charged higher rates than lower-class whites.

We could also go back to the 19th century and talk about sinophobia, the broad hostility towards Chinese immigrants. Corporations towards the end of the 19th century had policies prohibiting the employment of anyone Chinese. Newspapers owned by William Randolph Hearst started using the phrase “yellow peril” to indicate the threat of Chinese immigrants to the white laborers.

Bias is a part of who we are. It’s stitched into the fabric of our history! There’s a bit of resemblance in each one of us of Archie Bunker!

When 175,000 Starbucks employees take racial bias training on May 29th perhaps the rest of us could be invited to it as well. Bias is in each one of us just as much as the blood that runs through our veins. I recognize that I have my biases. They may or may not be towards a certain race of people and my perception of that person that I’m looking at. I may also have biases towards people from certain organizations, churches, high schools, hair color and/or style, clothing attire, accent, or age group.

The stain of our fallen creation continues with us in our confusion and blurring of what is wise judgment and what is unjust bias. Unfortunately, none of us get it right all the time. That’s not an excuse, it’s a challenge!

Slow to Listen…Really Slow!

November 9, 2016

WORDS FROM W.W.                                                                 November 9, 2016

                                    

Frank Luntz is a CBS new correspondent who has covered elections and done group interviews for two and a half decades. Last Sunday night 60 Minutes aired parts of an interview that he had with a mixed group of voters. Luntz left that interview a bit downcast because of the outrage of the group that communicated several things.

One of those key learnings he pointed to was that people don’t listen. That might sound simple and uncomplicated, and yet there’s a lot more behind it. He made the point that he lost control of the group five minutes in. People wanted to talk, but people didn’t want to listen. The presidential election simply mirrors that fact in our nation. People are slow to listen…really, really slow!

Another way of stating it is “I’m going to say something and you’re going to listen, but you, on the other hand, have nothing of value that I will listen to.

Luntz made this revealing statement: “People listen to anything that affirms themselves instead of informing themselves.” We’ve taken the Book of James statement to be quick to listen, slow to speak, and slow to become angry (James 1:19) and reversed it. Now we are deafly slow to listen, NASCAR quick to speak, and unstably quick to become angry!

Social media has unknowingly encouraged this. Someone can spout off venom and not hang around to hear the reactions. It is easy and, in some ways, relationally shallow to speak on Facebook, and exit out before hearing the thoughts of others.

This slowness in listening runs through a variety of systems in our world. Parents don’t want to hear the concerns of their child’s teachers concerning his behavior. Students don’t want to listen to their teachers, who they have often written off as irrelevant. And sometimes teachers don’t want to listen to students who disagree with an idea or are slow in understanding what is being taught.

In the youth sports world there is a decreasing number of officials. One main reason is the verbal abuse that is heaped upon them by parents, coaches, and players. And think about it! A sports official is simply someone who is making judgment calls…rulings…on situations that occur in the midst of a game. A number of officials have been physically attacked in the midst of athletic contests in recent years.

We don’t want to listen to anything that we have decided we disagree with! We have become very skilled in not listening!

Yesterday my 8th Grade boy’s basketball team got waxed. We went into the game 4-0 and left 4-1. But, and here’s what I told them after the game, hopefully we learned from the experience. We didn’t leave the game talking about how bad the officiating was or what poor sports the other team’s players were. On the contrary, the game was well officiated and the players on the other team acted just as well as my players did. We just got beat…and we listened with our minds to what was being taught to us.

In the coming days may each of us strive to be quick to listen and a lot slower in speaking. We need that. Our country needs that. I’m hoping that when Frank Luntz does another group interview before the 2020 election he will be able to hear what is being said, not just a room full of disgruntled folk who have a lot to say and nothing to hear!

If you want to respond…I promise I’ll listen!