WORDS FROM W.W. April 15, 2012
Many people think I’m clueless…and I am in some respects! Without guidance from my wife my colorblindness can cause the reactions around me to non-verbally communicate “What was he thinking?” And there have been other times when a “thank you” to Carol for the dinner she has just cooked would have been appreciated, but I cluelessly sat there like a “man stone”- word-less!
So I admit my cluelessness. One time I even walked through an airport terminal unzipped before my friend may mention of an open barn door. When your “openness” is suddenly revealed it causes you to think about all the smiles and grins you have just received in the last five minutes.
But…there are other things I’m pretty observant of. In recent times I’ve noticed the attitude and attentiveness of workers in restaurants and business establishments. It might go to the fact that I just read Patrick Lencioni’s book The Three Signs Of A Miserable Job.
Sometimes the customer seems to be an inconvenience. A couple of weeks ago Carol and I took our daughters and grand kids to Dairy Queen. I like Dairy Queen. Years ago my Aunt Irene bought me my first foot-long hot dog there, plus my first banana split. Unfortunately, they were during the same meal and I just about split my tummy trying to eat both items. My Uncle Milliard, who was married to my Aunt Irene, bought a Dairy Queen for a few months, and just as quickly sold it because the fourteen hour days were killing him. He knew it was time to sell when one day he looked out at the long line of customers and yelled “Doesn’t anyone eat at home anymore?” Although in question form, it was not really a question!
Back to my recent DQ stew! The young man who took our order seemed to be more interested in one of the young ladies who was working the drive-thru lane than he was in the guy with the twenty dollar bill in his hand. We ordered, and all of our order came…except one item! Mine! My Peanut Butter Bash…missing in action!
I was patient, waiting to the side as other customers placed their orders…and then received…and then left. As I waited I noticed the young man’s cell phone placed right next to the register, and every twenty seconds or so he would receive a text from someone who was obviously more important then me. And he would respond to it.
My clueless side was not so pronounced that I thought to myself “Wow! People can text their orders to DQ ahead of time now. That’s pretty neat!”
No, I was just waiting for my Peanut Butter Bash, which I will never ever order again!
Finally, I got Employee X’s attention and told him that I hadn’t received part of our order. He asked me what I was waiting on, and I told him “Peanut Butter Bash”, which when you think of it, sounds kind of stupid. In fact, as I told him I almost felt immature, like ordering a kids’s meal when I’m old enough to order off of the Senior Menu.
In about 30 seconds he put the PBB in front of me with no “Sorry about that”, or “My bad!”…just put it right there and checked his cell phone again.
How often it seems that we forget our purpose for being where we are, and for what we’re doing. We just put in the time in a lackluster manner, making no impact and giving minimal attention and effort.
Could it be that the church needs to learn from the DQ guy? That being the hands and feet of Jesus to a person who is in the midst of a listening ear is more important than the text from Howdy Doody saying “Hey?”
Just saying…could it be that we sometimes just put the time in…without thinking how our attentiveness could be a connecting link in someone’s life transformation experience? Perhaps reducing the times of cluelessness might result from a more attentiveness to the whisper of the Spirit.